Redington's expansion into Logistics Services has been enabled by the establishment of ADCs and a foray into Third Party Logistics(3PL).
Supply Chain Management forms a basic and integral part of Redington's business offerings to vendors and Channel Partners. Redington has end-to-end logistics capabilities starting from import, warehousing, and stock movement across geographies, to packing / repacking, order processing and delivery anywhere within its operating footprint. To have more focus, a 100% wholly owned subsidiary company called “ProConnect Supply Chain Solutions Limited” has been formed and operational since 1st Oct 2012.
- Warehouse operations in 72 Locations on PAN India basis
- Operating in over 1 mn Sqft warehouse space
- Well trained and dedicated work force
- Strong Distribution network
- Providing Value Added Services like barcoding, Stickering, Packing, Kitting, bundling, OCI, & shrink wrapping.
- Extending 3PL service on pan-India basis
- Providing Reverse Logistics with call center facilities
Founded on its experience in Supply Chain Management, Redington forayed into Third Party Logistics (3PL) services in 2008. About the same time, the economic slowdown compelled many vendors to resort to effective ways of handling inventory and associated costs. Redington’s foray into 3PL positioned the company strategically to cater to vendors’ logistics requirements in a cost efficient fashion. It also enabled the company to provide efficient service to vendors who needed only logistics services. Being an experienced supply chain services provider, Redington is quick to understand clients’ needs and has successfully wooed several new customers into its fold.3PL Services
As a 3PL service provider, ProConnect serves as ‘third party’ facilitators between manufacturers and buyers. The services run the gamut of forward logistics, reverse logistics and IT enablement.
Forward logistics is the set of activities associated with the planning, implementation, and control of reaching the part, from the point of source to the point of consumption. The operations traverse various checkpoints:
Procurement: Material/Goods from the Origin, delivery and management
Global logistics: Customs at Origin; Packaging; International freighting; Insurance; Imports; Local Clearance; Transportation
Storage: Warehousing; In-House Operations; Facilities Management; Inventory Management
The 3PL Approach
Study existing Client’s Operation
Map the requirement with best in class
Offer cost-effective proposal eliminating redundant processes/ inefficiencies in the erstwhile operation if any
Assign dedicated teams to undertake the following tasks
Process control implementation
Compliance of statutory requirements
Manpower recruitment/ training
Conduct periodic review of operations
Conduct periodic hygiene & process audits to ensure compliance of SOP and training for process improvement
Evaluate performance by KPI on customer Service Level
Reverse Logistics :
Reverse logistics is the set of activities around delivering a defective part from the point of consumption to the point of origin
IT Enablement :
3PL Benefits to Our Clients
Increased warehousing service levels
Improved TAT on transportation
Online information at the desk through WMS
Availability of all VAS under one roof
Dedicated or Multi Client Facility (MCF)
Scalability for seasonal business
Ability to pass on cost benefits
Better ideas and best solutions
Redington is creating infrastructure by setting up Automated Distribution Centres (ADC) in four Metros in India to meet the growing requirement of warehouse space and with a clear objective of establishing the company as an important player in the market.
Unlike the existing warehouses, in which the storages are 'flat' and more spread out (horizontal), these ADCs have multiple height storage with Very Narrow Aisle (VNA) Technology. The ADCs have world-class security and fire-fighting systems. REDIL has also bought and implemented best of breed Warehouse Management Software (WMS) to handle complex warehousing operations with accuracy.
The state-of-the-art ADCs help Redington handle the complex needs of the existing business including 3PL and 4PL businesses. ADCs typically help improve overall efficiency while lowering the cost of operation.
The ADC at Chennai has been operational since Q2 FY 2009-10. It keeps products on the move preventing delays in distribution. In recognition of REDIL's unmatched service, TUV NORD has awarded ISO 9001 2008 Certification for the Chennai ADC for deploying the best management system for the warehousing and distribution of various products.
Reverse Logistics Centre (RRLC) is the extended arm of its Supply Chain Management. It was started in April 2006 to cater to the needs of in-house business. RRLC takes care of Dead on Arrival (DOA) merchandise and provides Return Manufacturer Authorization (RMA) support.
RRLC has a proven record of more than 10000 satisfied channel partners in its fold. Its services are well received and appreciated by Vendors like HP, Wipro, Acer, Intel, Seagate, Blackberry, LG, Jabra, Xbox and others. Lenovo, Sonicwall and Ncomputing have hand-picked RRLC to handle their Reverse Logistics function for their Pan India operations.
In the last five years, RRLC has grown as a unique business function and in now being set up as a separate business unit within Redington.
We provide this support exclusively for Redington (India) Limited Channel Partners only. DOA process not Applicable for Supplies & Spares